2017E — Page 74

72

ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT (CONTINUED)

10. HKEX ESG CONTENT INDEX (Continued)

Aspect

HKEx KPI

Description

B. Social (Continued)

Operating Practices

Page Number/

Remarks

B5

B5

General Disclosure

Supply Chain

85.1

Management

B5.2

B6

Product

Responsibility

B6

1

86.1

B6.2

Number of suppliers by geographical region

Description of practices relating to engaging suppliers, number of suppliers where and how the practices are being implemented and monitored

General Disclosure

Percentage of total products sold or shipped subject to recalls for safety and health reasons

Number of products and service related complaints received and how they are dealt with

63

69

63

64-65

Not applicable to Hong

Kong Ferry Group

64,69

B6.3

Description of practices relating to observing and | protecting intellectual property rights

65

B6.4

Description of quality assurance process and recall procedures

64

86.5

B7

B7

Description of consumer data protection and privacy policies, how they are implemented and monitored

General Disclosure

64-65

56

Anti-corruption

87.1

Number of concluded legal cases regarding corrupt

69

practices brought against the issuer or its employees during the reporting period and the outcomes of the

cases

B7.2

Description of preventive measures and

56

whistle-blowing procedures, how they are implemented and monitored

Community

B8

B8

General Disclosure

56-62

Community

Investment

B8.1

Focus areas of contribution

56-62

B8.2

Resources contributed to the focus area

56-62

Hong Kong Ferry (Holdings) Company Limited Annual Report 2017