72
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT (CONTINUED)
10. HKEX ESG CONTENT INDEX (Continued)
Aspect
HKEx KPI
Description
B. Social (Continued)
Operating Practices
Page Number/
Remarks
B5
B5
General Disclosure
Supply Chain
85.1
Management
B5.2
B6
Product
Responsibility
B6
1
86.1
B6.2
Number of suppliers by geographical region
Description of practices relating to engaging suppliers, number of suppliers where and how the practices are being implemented and monitored
General Disclosure
Percentage of total products sold or shipped subject to recalls for safety and health reasons
Number of products and service related complaints received and how they are dealt with
63
69
63
64-65
Not applicable to Hong
Kong Ferry Group
64,69
B6.3
Description of practices relating to observing and | protecting intellectual property rights
65
B6.4
Description of quality assurance process and recall procedures
64
86.5
B7
B7
Description of consumer data protection and privacy policies, how they are implemented and monitored
General Disclosure
64-65
56
Anti-corruption
87.1
Number of concluded legal cases regarding corrupt
69
practices brought against the issuer or its employees during the reporting period and the outcomes of the
cases
B7.2
Description of preventive measures and
56
whistle-blowing procedures, how they are implemented and monitored
Community
B8
B8
General Disclosure
56-62
Community
Investment
B8.1
Focus areas of contribution
56-62
B8.2
Resources contributed to the focus area
56-62
Hong Kong Ferry (Holdings) Company Limited Annual Report 2017