1926-09-22 — Page 4

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(Engineering Department)

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39a Queen's Road Central

TELEPHONE 2559,

THE HONGKONG TELEGRAPH,

KOWLOON MATTERS.

(Continued from Paye 5.)

direction on the part of the Tele phone Company was not forth coming and the Committee con- sider that it is only fair to them salves that the correspondence should be published that the pubile may know the efforts they have made.

Letter to the Company. The following letter was sont to the Company on May 6:

At a meeting of tho General Committee, of the Association it was atated that at the Central Telophone Exchange a minimum of one hundred and tydnty incoming lines were allotted to each post tion, where as in some cases the number is one hundred and forty and even a few cases one hundred and sixty. It was also stated that the National Telephone Company

WEDNESDAY, SEPTEMBER 22, 1926.

P

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It might be as well to explain at the outset how these questions arose. The Committee of the Kowloon Realdents' Association received complains about the work of the Telephone system and, while some attributed the faults to the inofficiency of the operators others defended the operators and blamed the conditions under which they worked. It was stated that the number of lines allotted, to a single operator was abnormally high, oven as high as 140 or 180 in several instances. Thus the Committee was led to inquire 12 whether these figures were cor- rect. Your answer omits to mume single the maximum loads for a. position, and, therefore, misse; the point of the Committee's, in- quiry.

E S

IN MADAME FLINT'S

E

D

BEAUTY PARLOR

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PARISIANAS

A akin, lacking in freshness and delicaty in really noth-

we now however, that you admit that the average per opera tor is 124, and justify that high figure by the plethat the calling ratust held to count But, as the subscribers to your of Great Britain will not allow a telephones are not limited in their position to carry more than one calls, can you deny that the call-undertaking an hundred incoming, lines.

It was further stated that in bothing rate in this Colony, and parti the exchanges, Hongkong and Kow.cularly in Kowloon is a high one, loon, subscribers above a certain and consequently, the position la number have not yet been allotted onde worse by the introduction of any position on the main, switch-this Tactor into the calculation?

carried board; but are

Comparison was made with tho porary switchboards which prac National Telephone Co. of Great tically constitate subsidiary ex-Britain in the belief that the sys- changes.

tem used by that, now defunct, company was similar to the anti-

on tem-

I am directed by the Committee

to enquire whether these state-quated system in use in Hongkong:

ments are correct,

With regard to the second para-

In view of the heavy load which each position carries and conse- graph of our letter, the Committer quent increased strain

the are glad to have a satisfactory re- operators entailing risk of in-ply.

on

T, ing to be concerned about. N Madame Landau is now

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P ALMOND PACK

P

TREATMENT

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which affeotively bleaches

$

the skin by opening the

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porca and removing "im-N

T purities.

Hair Cutting and Marcel E

Waving a Speciality.

Kowloon Bus Services.

IJ

The Committed was. very grati had so prompsly institated the ad- ditional Bus Stopping places on the Kowloon City route which the Committee recently recommendel, namely at the junction of Mody

and Chatham Roads and Taiwan and Kowloon City Roads and the substitution of Austin Avenue for the Austin Road Stop,

efficient service, and in view of the With regard to the final part,fied to note that the Government apparent want of foresight during of our inquiry, let me explain that recent years resulting in lack of provision for new subscribers the it arose in this way. It was Committee would be glad to be stated in defence of the Telephone Company that the space occupied enlightened as to the developments by them at present is so cramped which are now contemplated so that they may be assured that these that there is no room for proper development. It was, therefore, defects will be remedied.

decided to ask for some assurance The Company's Reply. that the Company' was likely soon to extend and reorganises un The reply to this was as follows: dertaking. We are, now told that A petition having been received Replying to your letter, dated ster has been taken in this dir- asking for an additional stop at 6th May, the minimum number of ection by the laying down of the junction of Nathan and Gran- lines allotted per operator at Cen- new cable across the Harbourville Roads, the Bug Sub-committee tral Exchange is 100 and the As my Committee understand that average 124. With reference to this new cable replaces one that the comparison made, with the Nawas laid by your predecessor, are tional Telephone Co., of Great they to conclude that, although a Britain we would point out that year has elapsed since the new the Company ceased to function Company, was formed "and the about the year 1912.

higher subscription rates were in- It is not possible to attempt atroduced, this is the only forward comparison only in terms of the movement Worth mentioning that number of lines allotted per opera- has been made so far? tor as it is essential to know the calling rate and other traffic data before a true comparison can be made. For example, an exchange with a calling rate of ore can bear 10 was sent to the K. R. A

I duly received your letter of the twice the number of lines per 12th July 1920 and regret that operator as an exchange with, a

The Reply

The following reply dated Aug.

calling rate of two and still give atness I have no: hitherto been able owing to extreme pressure of busi- equal service with no greater strain on the operators.

further to consider the matter

With reference to the extension with a view of forwarding you a awitchboards at Central and Kow-reply:

loon, in the former case work is in

I have now, as a matter of fact, progress which, when completed, referred your letter of the 6th will allow the lines to be trans- May 1926, my reply thereto of ferred to the main switchboard. May 27 and your further letter of The extension switchbord at Kow-the 12th July,, to my Board of loon is only a temporary measure Directors, and they feel that no and it is the intention to take this good purpose could be served by out of service at the earliest pos

a continuation of correspondence sible moment.

you that it was not due to lack of

Referring to the last paragraph on the lines of such letters. The Board quite appreciate and sym- of your letter we would advise pathise with the object which foresight that development was prompted you to communicate with retarded but due (a) to the im-the Company, but beg to point out possibility of our predecessors ob- that the Company's desire for im- taining telephone materials during provement in the telephone service the war years and for some con-in Kowloon is at least equally as siderable time after the cessation strong as that of the Residents'

Association. of hostilities (b) failure of nego- | tiations by the China and Japan You must therefore kindly ex- Telephone and Electric Coy Ltd. tease me from replying point by for a revision of rates and renewal point to your letter of the 12th of license to secure long tenure July, and permit me to assure you and make the heavy capital ex-that all that can reasonably and penditure necessary for develop practically be done to effect both ment economically justifiable.

immediate and ultimate improve- As regards future developmentments and extensions is being by this Coy. this will be carried ["done": out in accordance with the Tele- phone Ordinance 1925, and the preliminary work necessary in this respect is even now engaging our attention. A step in this direction has been made by the laying down on the 4th Instant, of a new sub marine cable aeross the harbour to provide additional junction facilities between Hongkong and Kowloon,

The necessary work of connect ing up this cable has now been completed and the improvement in the service in this respect must be evident to the members of your association.

Kowloon Government Dispensary.

A report recently appeared in the Fress that the Government was considering the possibility of combining the work of the Kow- on Dispensary with that of the Kowloon Hospital. Presumably this means that the Dispensary in Nathan Road will be closed and the facilities it now gives trans- ferred' to the Kowloon Hospital.

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In view of the distance to the Hospital and the lack of transport facilities in that direction it was A Further Letter.

decided to ask the Government if The following further letter was the Kowloon Dispensary has to sent to the Company on July 12: move from its present premises to I am to thank you for your find some other home for it in the letter of the 27th May, in reply to same neighbourhood in order that ours of the 6th May, but at the the Telm Sha Tsui district may same time explain that it does not not be deprived of what is a very altogether meet the questions real advantage especially to the Talked.

Chinese residents.

recommended that in view of the fact that all stops are optional and buses only stop if requested that the Government be asked to institute an additional stop at this point.

It was decided. to ask the Gov- ernment to institute a further Stopping Place on Salisbury Road opposite the Post Office.

JJ

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