TNAG-1531-FCO40-2095-Hong-Kong-Vietnamese-refugees-general-1987 — Page 70

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29 This is

help can best be'

department

stage too when expert help

brought in, either from within the

or if

if the policy

necessary from outside. It is helpful

managers have themselves given careful thought to the

objectives etc before approaching consultants. Outside

need to be given such a precise remit that

themselves be regarded

consultants need

their terms of reference can

as part of the evaluation planning process.

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COLLECTING THE INFORMATION

Logically the manager ought to decide what

information

In reality

he needs and then ensure that it is provided.

of course he has to judge what it is sensible and

practicable to ask for. But he should avoid letting

the flow of information dictate the questions rather

than the other way round. It may be useful to think

of the data under two headings

a

information

desk top collection.

which

This means using

is already available or needed

for other purposes;

b

information

evaluation.

have to be made.

compiled

specially for

the

This is an area where imaginative choices

Information does not always best

come in the form of written reports or statistics.

The manager will also need

which

calling for extra

to consider the burden

information may create.

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