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Thursday, August 27, 1970
In addition to 58 complaints already resolved, 40 were still being
looked into, making a total of 98 cases reviewed during the period.
They dealt with resettlement, legal matters, transport, hawkers,
police, housing, immigration, education, fire services, and government
servants. In a few cases, the matters were outside UMELCO jurisdiction.
Mr. Primrose said no action on file was allowed to remain outstanding
for more than a week. In most cases, the matter was dealt with on the
same day, or on the day after. A tight system of control had been implemented,
and he kept a record on his desk and constantly reviewed progress.
Facts And Backgrounds.
In order to probe thoroughly all facts and backgrounds, 12 visits
to sites, 14 discussions with delegations, 56 interviews with individuals,
36 meetings and discussions with government departments, and numerous
telephone calls had been necessary.
"In some cases, I may seek access to a departmental file, or ask
for copies of papers on policy, or procedure, in order to supply these to
UMELCO," Mr. Primrose said.
to UMELCO.
When all the relevant information was available, he made his report
Members could raise the matter in the Executive or Legislative Councils,
refer it to the Governor or the Colonial Secretary, interview the complainant
further, discuss it with the head of the department concerned, or instruct
him to take further action.
/Mr. Primrose
No comments yet.
Private notes are available after approval.