Employees Training and Relations

KMB considers human resources as one of the most valuable assets and makes tremendous investments in staff training and programmes which recognise their contribution.

Staff Training

During October to December 1996, KMB instituted a "Service Ambassador" Training programme for Service Department front-line staff, including breakdown recovery staff, mechanics at bus terminals and receptionists in bus depots. The objective of this programme is to improve the skills of our front-line maintenance staff in handling daily duties with emphasis on better communications with bus captains, thus enhancing the overall support system of our bus operations.

Bus Captain of the Year Competition

The annual "Bus Captain of the Year" competition aims to showcase the professional skills of our bus captains as well as promote road safety to commuters. An array of exciting events, such as bus captain driving competitions, bus displays, children's corner, stage performances and a wide variety of game booths were lined up for the visitors. This year, from amongst 7,000 bus captains, 36 were selected to participate in the event. The competitors were selected according to their work performance, driving skills and knowledge of passenger safety and traffic regulations.

傑出車長

選舉總決賽

ZKM

九巴成

£100

AIR CONDITIONER

Awards to Employees

As a service company, KMB recognises the valuable efforts of its employees as one

of its most valuable assets. During the year, the Company gave out the following

35

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