16

KMB

九巴服務 日日進步

The performance results for the six

months ended 31 December 1993 in

relation to the targets on operational

capability and mechanical reliability

1483:1

were

97.35

percent

and

respectively. These compare favourably

with the 1993-94 Targets and the

Company will continue to aim at achieving the best performance standard

within the constraints such as road

congestion, weather conditions and

labour availability etc. which are beyond

the Company's control.

截至一九九三年十二月三十一日止之六

個月內,有關車隊運作能力及機械可靠

性之實際營運結果,分別為百分之九十

七點三五及1483:1。該等結果比較一九

九三/九四年度之目標為理想,而本公

司將會在面對各種限制,如道路擠塞、

天氣情況及人力資源供應等非本公司所

能控制的情況下,繼續以達到最佳服務

水平爲目標。

The Passenger Liaison Groups

Programme

九巴乘客聯絡小組

第三輪會議

1

乘客聯絡小組計劃

Passenger Liaison Group meetings serve as an effective, direct, two-way communication channel between

KMB and its customers.

乘客聯絡小組會議為九巴及乘客提供有效、直接及雙向性的溝通渠道。

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