業務回顧報告書 MANAGEMENT REVIEW
MANAGEMENT REVIEW OF OPERATIONS
Human Resources
Staff Development
In 1992, the Company recruited 330 additional bus captains and the total number of staff at the end of
1992 was 10,916. In-house good service training
programmes have been conducted for all inspectors, regulators and the maintenance staff of the Service. Department. All bus captains have also attended the course, and similar training programmes will be offered to new staff.
Driver Skills
The quality of the training which we provide for our bus captains continues to rise over the years. In addition to learning excellent driving skills, prospective bus captains must now attend classes with audiovisual aids when theories are taught.
人力資源
員工培訓
一九九二年,本公司共增聘三百三十名車長, 至一九九二年底,員工總數增至一萬零九百一 十六人。本公司並為所有稽查、站長及工程部 之維修人員提供良好服務訓練計劃。所有車長 亦會修讀該項課程,而本公司亦會為新聘員工 提供類似訓練計劃
駕駛技術
。
過去數年內,本公司為各車長所提供訓練之水 準不斷提高。除學習卓越之駕駛技術外,現時 各受訓車長更須出席利用視聽輔助器材進行之 駕駛理論課,
。
H
BUS STOP
42.43c 44. 860
To maintain a high standard of performance, all front line staff are required to attend intensive training programmes.
為保持優良服務水準,各前線員工均須參加緊密訓練課程。
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