2018E — Page 74

ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT (CONTINUED)

10. HKEX ESG GUIDE CONTENT INDEX (Continued)

Aspect

HKEX

ΚΡΙ

Description

Page Number/

Remarks

B. Social (Continued)

Operating Practices (Continued)

B6

B6

Product

B6.1

Responsibility

General Disclosure

Percentage of total products sold or shipped subject to recalls for safety and health reasons

64

Due to the

business nature of

the Hong Kong Ferry Group, this

KPI is considered

not material.

B6.2

Number of products and service related complaints received and how they are dealt with

68

B6.3

Description of practices relating to observing and protecting intellectual property rights

64

B6.4

Description of quality assurance process and recall procedures

64

B6.5

B7

B7

Description of consumer data protection and privacy policies, how they are implemented and monitored

General Disclosure

64

57

Anti-corruption

B7.1

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the

8889

68

cases

B7.2

Description of preventive measures and whistle- blowing procedures, how they are implemented and

monitored

57

Community

B8

B8

General Disclosure

58-62

Community

Investment

B8.1

Focus areas of contribution

58-62

B8.2

Resources contributed to the focus area

58-62

72

Hong Kong Ferry (Holdings) Company Limited Annual Report 2018