ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT (CONTINUED)
10. HKEX ESG GUIDE CONTENT INDEX (Continued)
Aspect
HKEX
ΚΡΙ
Description
Page Number/
Remarks
B. Social (Continued)
Operating Practices (Continued)
B6
B6
Product
B6.1
Responsibility
General Disclosure
Percentage of total products sold or shipped subject to recalls for safety and health reasons
64
Due to the
business nature of
the Hong Kong Ferry Group, this
KPI is considered
not material.
B6.2
Number of products and service related complaints received and how they are dealt with
68
B6.3
Description of practices relating to observing and protecting intellectual property rights
64
B6.4
Description of quality assurance process and recall procedures
64
B6.5
B7
B7
Description of consumer data protection and privacy policies, how they are implemented and monitored
General Disclosure
64
57
Anti-corruption
B7.1
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the
8889
68
cases
B7.2
Description of preventive measures and whistle- blowing procedures, how they are implemented and
monitored
57
Community
B8
B8
General Disclosure
58-62
Community
Investment
B8.1
Focus areas of contribution
58-62
B8.2
Resources contributed to the focus area
58-62
72
Hong Kong Ferry (Holdings) Company Limited Annual Report 2018