TNAG-1730-FCO40-2443-Minutes-and-Hansards-of-the-Legislative-Council-of-Hong-Kong-1988 — Page 49

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Although these facilities are

important for Hong Kong residents, it is

necessary to ensure that visitors are

also given courteous and expeditious

service. This would certainly not be

achieved if visitors were required to

queue in long lines while they could see

resident counters being relatively

under-used. A partial solution could be

the allocation of fewer counters for

residents, but this would not be in

keeping with the service intended for

Hong Kong residents. To strike the

right balance, and to achieve the best

use of his resources, the Director of

Immigration has concluded that the

counters should be used flexibly, taking

into account the traffic situation at

the time.

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Unfortunately, given the

constraints presented by the design and

layout of the Airport, it is not

possible to enforce a rigid segregation

of passengers.