TNAG-1509-FCO40-2067-Hong-Kong-roads-and-traffic-legislation-1986 — Page 228

2

3.

4.

5.

(E) Shek Wu Hui Temporary Depot (82) *

(g) Cha Kwo Ling Temporary Depot (330)*

*

Figures in brackets denote the number of buses that can be parked in the depot.

Plans are in hand to re-develop the Lai Chi Kok Depot and to develop the following additional depots :-

(a)

(b)

(c)

(d)

Yuen Long Permanent Depot

-

Site to be made available by Lands Department for the parking of 100 buses

Sha Tin Permanent Depot

Site purchased and development plans under preparation Kowloon Bay Permanent Depot

Further discussions being held with Lands Department on terms of land allocation

Tsing Yi Permanent Depot

Site provisionally made available by Lands Department (e) Sheung Shui Permanent Depot

w

Site reserved by Lands Department

Information Services

The Passenger Enquiry Hot-line set up in February 1983 continued to be well received by the public. As a result, the information services have had their establishment expanded to 12 staff (including 10 terminal operators,

1 clerk and 1 supervisor) compared with the original staff of 5 when the Hot-line was first set up. Some 31 100 telephone enquiries from the public were handled in the month of September 1985.

Since April 1984, the Company has published route maps, covering all the routes it operates, which are available to members of the public free of charge. Since November 1985, route maps on Sha Tin new town have also been distributed to local residents. Besides route maps, the Company has printed posters to promote bus routes in Sha Tin. Posters and leaflets were also distributed in connection with the opening of the bus terminus at Mong Kok KCR Station. The Company is planning to produce posters on the Airport Coach services.

Driver Training Unit

The Training Unit was established in 1965, and was further enlarged and re-equipped when relocated to Sham Shui Po in 1981. Full-time intensive training is given to new drivers and an advanced course is provided for experienced drivers. The improvements have been reflected in a reduction in the number of complaints about drivers received by the Transport Complaints Unit. A new series of advanced courses for Bus Captains (i.e. bus drivers) commenced in September 1984 to improve services and promote staff relations with the public.

Forward Planning Programme

Under Section 12A of the Public Bus Services Ordinance (Chaper 230), KMB is required to prepare a 5 year development programme before the end of June each year with effect from 1985. The first such five year plan covering the period from 1986 to 1990 has been successfully produced by the Company.