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c)
d)
Insufficient manpower planning;
A deficiency of Administrative and Office procedures;
e) Poor training facilities;
f)
g)
h)
i)
Lack of knowledge and experience of modern management and administrative techniques, especially at middle level management;
Lack of schemes of service with clear career prospects and promotion avenues; Duplication of effort;
In certain cases, lack of leadership and example;
j) Revision of the laws too long overdue.
The situation is not one of chronic inefficiency and disorganization; the structure is basically sound, what is needed is not so much a demolition and restructuring, but more a major tidying up exercise, and this, combined with improved training facilities, better and more dynamic leader- ship by Senior Officials, should lead to our having a much improved Public Service. What needs to be done then? outline the following:
a) First Priority
i)
ii)
iii)
In
An initial, critical examination of the Service, involving definition of the responsibilities and functions of Ministries and Departments accord- ing to Ministerial Assignment Orders: and the Laws of Montserrat, whilst at the same time carrying out an appraisal of staffing levels to secure economies.
An expert O & M Study on the results of (i) above to further refine and improve them.
A full scale review of the role, functions and responsibilities of the Police Force by a Senior Police Officer, with recommendations as to improvements in the Force's organiza- tion, duties, conditions of service and manning levels.
b) Second Priority
i)
Appraisal of training needs, both pre- and in-service, and the establishment of an effective training division.
ii) An O & M Study on work systems to
produce standardized and modern administrative and office procedures.
iii) A works management study on non
established staff.
iv)
Expert appraisal of schemes of service. Law reform, consolidation and revision.
/Further....
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