TNAG-0214-FCO40-250-Proposals-for-appointment-of-a-ombudsman-in-Hong-Kong-1968 — Page 21

FCO40 Hong Kong Department Records 聯邦事務部香港部檔案 All

Sir Albert Rodrigues:

Mr. Royle:

Mr. Primrose:

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the decisions on individual cases

where after investigation UMELCO

finds itself in agreement with

the Government department's original

decision. Secondly, there are

the cases governed by policy

decisions where UMELCO cannot go

against Government policy. On the

other hand UMELCO can (as an Ombuds-

man cannot) recommend changes in

policy.

UMELCO has made such recommendat-

ions in one or two cases.

How about cases of mal-administrat mas

ion?

There have not been many. Most

of the cases rectified are cases

where either:

(a) there are marginal considerat-

ions of the application of

policy; or

(b) there have been misunder-

standings between the complain-

ants and the Government depart-

ments.

UMELCO can sometimes get a decision

changed by putting forward new

factors for consideration by the

department. Out of those cases

which could have been dealt with

by a Parliamentary Commissioner

the UMELCO machinery has been

/successful

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