TNAG-0106-FCO40-142-Proposals-to-appoint-an-Ombudsman-1969 — Page 138

have everything needed to make them work as effectively as possible, and that we are, by

that much at least, clearer on the need for

a Commissioner".

4. The Governor probably shares these doubt and appears disposed to let matters rest on this basis. In any event further progress will not be possible until unofficials are

< Take in sty - brought round to a favourable view and a realisation that existing arrangements,

however much improved, do not provide a

substitute.- To this end, the Minister might continue to argue the case for a Commissione

possible lines of argument are

Матери

(1) Administrative machinery for the

redress of grievances may well be impartial and effective but is

it, and will it continue to be, publicly seen and accepted as such

(e.g. by dissatisfied complainants)?

(ii) In the U.K. Members of Parliament

have access to Ministers in charge of departments against whose actions complaints are made and often this channel is very effective in airing

and/or redressing grievances.

But there have been some classic

cases in which M.Ps. representing

the interests of members of the

public have not been successful in getting to the root of the matter and ensuring that justice is done (e.g. the Crichel Down case). It is against this eventuality that provision should be made.

(iii)

On the U.K. analogy see (ii) above -

www

there could be a place in Hong Kong

both for UMELCO action and a

Commissioner, the former shielding

the Commissioner from obviously

trivial or straight-forward

complaints, while handing on to him

those of some complexity requiring

lengthy investigation.

/ This

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