XN000022-1989-08-26 — Page 3

SATURDAY. AUGUST 26. 1989

DATAPHONE LABOUR ENQUIRY SERVICE PROVES POPULAR

OPERATED BY THE LABOUR

THE GENERAL ENQUIRY TELEPHONE SERVICE DEPARTMENT SINCE JULY 1 HAS BEEN WELL-RECEIVED BY THE PUBLIC.

INFORMATION ON VARIOUS DAILY AVERAGE OF

THE NEW SERVICE. WHICH PROVIDES TAPED MAJOR LABOUR TOPICS, HANDLED 1.604 ENQUIRIES OR A ABOUT 70 CALLS DURING ITS FIRST MONTH OF OPERATION.

TAPES IN BY TWO

"INFORMATION IS PROVIDED IN THE FORM OF PRE-RECORDED BOTH ENGLISH AND CHINESE PLAYED ON A DATAPHONE MACHINE MANNED LABOUR INSPECTORS DURING OFFICE HOURS," A DEPARTMENT SPOKESMAN EXPLAINED TODAY (SATURDAY).

662 WERE HANDLED BY AND BRIEF ANSWERS WERE

"OF THE ENQUIRIES RECEIVED DURING JULY, THE DATAPHONE AND 508 WHICH REQUIRED SIMPLE DEALT WITH BY THE LABOUR INSPECTORS ON DUTY.

"THE REST

WERE

DIVISIONS

FOR

APPROPRIATE REFERRED TO THE FURTHER ACTION AS THEY WERE NOT COVERED BY THE TAPES OR WERE MADE ON SPECIFIC CASES,"

90 PER CENT OF THE 662

TO SEVERANCE RELATED

THE SPOKESMAN NOTED THAT MORE THAN

ENQUIRIES HANDLED BY

THE

MATERNITY LEAVE, SICKNESS NOTICE OR PAYMENT IN LIEU, SERVICE PAYMENT.

DATAPHONE ALLOWANCE, AND THE

TERMINATION

ELIGIBILITY

PAYMENT.

FOR LONG

OF CONTRACT WITH CRITERIA

TOPICS UNDER THE EMPLOYMENT INSOLVENCY ORDINANCE, EMPLOYEES *

TO RELATING

THE EMPLOYMENT

THE TAPES COVER A TOTAL

OF

26

ORDINANCE, PROTECTION OF COMPENSATION ORDINANCE AND FOREIGN DOMESTIC HELPERS.

WAGES

ON MATTERS

ON

OF

5-8155066 NUMBER

AND BETWEEN

THE DATAPHONE ENQUIRY SERVICE OPERATES BETWEEN 9 AM AND 5.30 PM FROM MONDAY TO FRIDAY, 9 AM AND NOON ON SATURDAY.

AND

IT DOES NOT HANDLE ENQUIRIES REQUIRING DIRECT PERSONAL 19 INTENDED MAINLY TO SUPPLEMENT EXISTING ENQUIRY OPERATED BY VARIOUS DIVISIONS OF THE DEPARTMENT.

ANSWERS SERVICES

A REVIEW WILL BE CONDUCTED TOWARDS THE END OF THE YEAR LIGHT OF THE EXPERIENCE GAINED.

I

13

IN THE