SATURDAY. AUGUST 26. 1989
DATAPHONE LABOUR ENQUIRY SERVICE PROVES POPULAR
OPERATED BY THE LABOUR
THE GENERAL ENQUIRY TELEPHONE SERVICE DEPARTMENT SINCE JULY 1 HAS BEEN WELL-RECEIVED BY THE PUBLIC.
INFORMATION ON VARIOUS DAILY AVERAGE OF
THE NEW SERVICE. WHICH PROVIDES TAPED MAJOR LABOUR TOPICS, HANDLED 1.604 ENQUIRIES OR A ABOUT 70 CALLS DURING ITS FIRST MONTH OF OPERATION.
TAPES IN BY TWO
"INFORMATION IS PROVIDED IN THE FORM OF PRE-RECORDED BOTH ENGLISH AND CHINESE PLAYED ON A DATAPHONE MACHINE MANNED LABOUR INSPECTORS DURING OFFICE HOURS," A DEPARTMENT SPOKESMAN EXPLAINED TODAY (SATURDAY).
662 WERE HANDLED BY AND BRIEF ANSWERS WERE
"OF THE ENQUIRIES RECEIVED DURING JULY, THE DATAPHONE AND 508 WHICH REQUIRED SIMPLE DEALT WITH BY THE LABOUR INSPECTORS ON DUTY.
"THE REST
WERE
DIVISIONS
FOR
APPROPRIATE REFERRED TO THE FURTHER ACTION AS THEY WERE NOT COVERED BY THE TAPES OR WERE MADE ON SPECIFIC CASES,"
90 PER CENT OF THE 662
TO SEVERANCE RELATED
THE SPOKESMAN NOTED THAT MORE THAN
ENQUIRIES HANDLED BY
THE
MATERNITY LEAVE, SICKNESS NOTICE OR PAYMENT IN LIEU, SERVICE PAYMENT.
DATAPHONE ALLOWANCE, AND THE
TERMINATION
ELIGIBILITY
PAYMENT.
FOR LONG
OF CONTRACT WITH CRITERIA
TOPICS UNDER THE EMPLOYMENT INSOLVENCY ORDINANCE, EMPLOYEES *
TO RELATING
THE EMPLOYMENT
THE TAPES COVER A TOTAL
OF
26
ORDINANCE, PROTECTION OF COMPENSATION ORDINANCE AND FOREIGN DOMESTIC HELPERS.
WAGES
ON MATTERS
ON
OF
5-8155066 NUMBER
AND BETWEEN
THE DATAPHONE ENQUIRY SERVICE OPERATES BETWEEN 9 AM AND 5.30 PM FROM MONDAY TO FRIDAY, 9 AM AND NOON ON SATURDAY.
AND
IT DOES NOT HANDLE ENQUIRIES REQUIRING DIRECT PERSONAL 19 INTENDED MAINLY TO SUPPLEMENT EXISTING ENQUIRY OPERATED BY VARIOUS DIVISIONS OF THE DEPARTMENT.
ANSWERS SERVICES
A REVIEW WILL BE CONDUCTED TOWARDS THE END OF THE YEAR LIGHT OF THE EXPERIENCE GAINED.
I
13
IN THE