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Public welcomed to report faulty signs
Members of the public are welcomed to report faulty traffic signs and road markings to help maintain them in good and serviceable conditions.
"All they have to do is to simply fill out a purposely-designed form and fax or post it to the Complaints Unit of Highways Department," Chief Highway Engineer, Mr Lau Ka-keung, said.
Introducing this new public participation scheme today (Monday), Mr Lau said this new reporting system enabled members of the public to play a role in maintaining a good road sign and marking system in the territory.
"At their convenience, the reporting form can be handed in person to the Regional Offices of Highways Department or the Licensing Offices of Transport Department," Mr Lau said.
Items on the form will mainly help maintenance staff to locate the faulty signs or markings so that they could effect maintenance or rectification at the earliest possible time.
These include street name and direction, nearby landmarks or buildings, type of traffic signs and road markings as well as their conditions.
"We welcome reporters to include information such as location maps which can help us respond speedily," Mr Lau said.
In protecting personal data privacy, Chief Traffic Engineer of Transport Department, Mr Lee Yan-ming, said: "The reporting form is designed to request for only the reporter's name and telephone number in case we need to contact him/her for further details."
The forms will be available for collection at the four Transport Department's Licensing Offices:
Hong Kong Licensing Office at 3/F., United Centre, 95 Queensway, Hong Kong;
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Kowloon Licensing Office at 9/F, Park-in Commercial Centre, 56 Dundas Street, Kowloon;
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Kwun Tong Licensing Office at 5/F, Kowloon East Government Offices, 12 Lei Yue Mun Road, Kwun Tong;
Sha Tin Licensing Office at 5/F, Citylink Plaza, Sha Tin Station, New Territories.