There is also information on EPD's Environmental Resource Centre, the facilities of which include a touch-screen environmental information system and a reference library.
"There are plans to progressively add more information to the Home Page. Items that might be available in future could include reports on air pollution levels and beach water quality," Dr Ha said.
EPD's home page can be accessed anytime at: http://info.gov.hk/epd.
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Labour Department's enquiry service well-received
The General Enquiry Telephone Service (GETS) provided by the Labour Department was well-received in 1995 during which 1,620,100 calls were received, representing a 14 per cent increase over the previous year.
"To meet the increasing needs of the society, the round-the-clock Interactive Voice Processing System (IVPS) under GETS was expanded last year to enable more people to gain access to this telephone enquiry service," Senior Labour Officer (Labour Inspection), Mr Chan Kwok-kuen, said today (Wednesday).
Since last October, IVPS has been expanded from 30 telephone lines to 36 to enable the public to gain access to the service more easily. Furthermore, Putonghua was introduced in July as a new language option in addition to Cantonese and English.
"According to our statistics, most of the telephone enquiries were related to the Employment Ordinance, Employees' Compensation Ordinance and foreign domestic helpers which, respectively, made up 31 per cent, 10 per cent and 8.5 per cent of the total calls," he said.
Through IVPS, the public can also obtain information on labour relations promotion activities, employment services, Minor Employment Claims Adjudication Board, industrial safety and health as well as boilers and pressure vessels.
This computerised answering system is supplemented by staff operators to handle more complicated enquiries during office hours.
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