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If the payers cannot produce demand notes for any previous period, they should enquire at the Crown Rent Unit of the Treasury at Immigration Tower, 30th floor, 7 Gloucester Road, Wan Chai, Hong Kong.
Non-receipt of the demand notes does not alter the requirement that the Crown rents must be paid by December 25, the spokesman said.
Crown rent payers who have submitted a valid direct debit authorisation should note that if the wording "Payment to Be Made By Autopay" is shown on the demand notes, payment will be made by direct debit to their bank accounts on December 27.
They should then ensure that their bank accounts contain the necessary funds on that date.
If the above wording is not shown, they should pay according to the instructions as set out in the demand notes.
To save queuing time, the spokesman urged Crown rent payers to use the Payment by Phone Service, or pay by post using cheques or cashier orders, or by early personal attendance at any of the collection offices.
However, the most convenient payment method is autopay, he said.
Applications for autopay are obtainable from Treasury collection offices, district offices and all major banks in Hong Kong or by telephoning 2829 4999.
For additional information regarding the Payment by Phone Service, please call 170 222 329.
The spokesman advised Crown rent payers to note the following points:
* To avoid legal action for re-entry of a property, the owner for the time being of that property is obliged to pay Crown rent including any arrears as demanded;
*The Crown rent payable under a lease of a property which has been renewed under the Crown Leases Ordinance and re-developed, will be three per cent of the rateable value of that property as assessed following the redevelopment.