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ED staff awarded for good customer services
The Director of Education, Mr W K Lam, had recently presented Staff Incentive Awards to five staff members of the Education Department for their outstanding customer services.
The recipients were Mr Wu Pak-keung, Mr Lee Yeuk-hon, Mrs Tam So Man-, hung, Ms Lo Kit-yee and Miss Szeto Lai-kuen.
The awards comprised a meritorious certificate and a watch embossed with the department's logo.
In presenting the awards, Mr Lam praised the recipients for their outstanding performance and the efforts they made to serve the public.
Mr Wu is a Senior Assistant Master at Shau Kei Wan Government Secondary School. He was awarded not only for his devotion in teaching, but also for his love and care for his students.
His caring clearly illustrated in a recent incident in which a student's father died. suddenly and his mother was taken to hospital for a heart attack. He also contributed $2,500 and helped the boy to raise money for his father's funeral.
Mr Wu is named 'Father of the Scouts' by his colleagues and students for his fatherly love towards the scouts and his willingness to devote most of his leisure time to scout activities.
He is the Scout Master of the 81st Hong Kong Group, a large patrol unit with over 80 boy scouts. Under his leadership, the scouts are well-disciplined and well- received by parents and the public.
Mr Lee, a Clerical Officer at Yau Tsim District Education Office, was awarded for his alertness in identifying customers' needs, promptness in offering help and tactfulness in handling enquiries from members of the public.
Mrs Tam, an Assistant Inspector at the Audiological Services Section, was commended for her unpretentious and initiative at work. She is always ready to help, not only to children, but also to their parents and her colleagues.
Another recipient, Ms Lo, is a Clerical Officer at Sir Ellis Kadoorie Secondary School (Sookunpo). She has done exceedingly well in providing customer services to clients in the front-line.