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The new pledges aim at continuing to improve the department's services by promoting openness and accountability and by developing a client-based culture in the department.
Performance targets of this year cover mainly the essential services related to water accounts and daily water supply matters.
Mr Hu assured customers that they would continue to get reliable, efficient and courteous services from the department.
Reviewing the major improvements made last year, Mr Hu pointed out that a faxline service had been introduced for receiving enquiries and complaints; and a newan facility had also been launched for customers to pay bills by phone.
Meanwhile, the two customer enquiry centres in Sha Tin and Tai Po were given
a facelift last year under an ongoing refurbishment programme.
"We shall go on monitoring our performance against performance targets and publish our achievements annually," he added.
Copies of a booklet containing details of the performance pledges of the Water Supplies Department are available free of charge from the department's customer enquiry centres and all district offices.
End/Sunday, May 28, 1995
Fourth activity centre for overseas domestic helpers opens
One more activity centre for overseas domestic helpers (ODHs) to spend their rest day was opened today (Sunday).
Located at the Po Leung Kuk Yu Lee Mo Fan Memorial School in North Point, the centre can accommodate about 100 participants.
Speaking after an opening ceremony for the centre, Assistant Secretary for Home Affairs Miss Jessie Wong said at present four ODH activity centres were in operation.
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