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"To help meter maintenance staff to carry out repairs promptly, complainants should describe the exact location of the parking meter by giving the name of the street, the parking meter number and the registration number of their vehicles," he said.
The parking meter number is indicated clearly on the meter pole. If two parking meters share the same pole, a complainant should find out whether the defective meter is "A" or "13". The letters are marked on the bracket supporting the meters.
Further information on what is wrong with the meter and when it is found out of order will be helpful.
He said upon receiving a complaint, meter maintenance staff would inspect the meter and repairs were usually carried out within an hour or so.
"Therefore, the complainant should not leave his vehicle for too long and should check whether the meter is in order again to avoid being ticketed," he said.
For those motorists who have been issued with fixed penalty tickets despite their reports to the Meter Complaints Unit, they should write to the Police to request cancellation of the tickets.
Written applications together with details of the case and copies of the tickets should be addressed to the Royal Hong Kong Police Force, Section D. Central Traffic Prosecutions Bureau. Traffic Wing, Asian House, 15th floor, 1 Hennessy Road. Wan Chai. Hong Kong.
End/Wednesday, December 28, 1994