THURSDAY, SEPTEMBER 30, 1993
NEW TELEPHONE SYSTEM DEALS WITH IMMIGRATION ENQUIRIES
THE IMMIGRATION DEPARTMENT WILL BE ABLE ΤΟ HANDLE MORE TELEPHONE ENQUIRIES NEXT MONDAY (OCTOBER 4) WHEN A NEW INTERACTIVE VOICE RESPONSE SYSTEM IS PUT INTO USE.
A SPOKESMAN FOR THE DEPARTMENT SAID THE SYSTEM WAS OPERATED THE CLOCK AND WAS COST-EFFECTIVE TO DEAL WITH SIMPLE AND STRAIGHT-FORWARD ENQUIRIES.
ROUND
A CALLER MAY USE HIS TELEPHONE SET AS A TERMINAL AND GET ACCESS TO A PRE-RECORDED MESSAGE OF HIS CHOICE BY PRESSING DIGITS AS PROMPTED BY THE SYSTEM.
TIME.
HE MAY ALSO GET FAX COPIES OF THE PRE-RECORDED MESSAGES AT ANY
THE SPOKESMAN EXPLAINED THAT CALLERS USING TOUCH-TONE DIAL TELEPHONES COULD MAKE USE OF THE NEW SERVICE.
HOWEVER, CALLS ON PULSE-DIAL TELEPHONES WILL BE AUTOMATICALLY TRANSFERRED TO IMMIGRATION OFFICERS AT THE INFORMATION OFFICE DURING OFFICE HOURS.
THOSE WHO HAVE MORE COMPLICATED ENQUIRIES MAY ALSO CHOOSE TO SPEAK TO THE OFFICERS DIRECTLY DURING OFFICE HOURS.
MESSAGES OFFERED BY THE SYSTEM COVER VARIOUS TYPES OF SERVICES INCLUDING APPLICATIONS FOR HONG KONG TRAVEL DOCUMENTS, IDENTITY CARDS, VISAS, EXTENSIONS OF STAY, NATURALISATION AS BRITISH DEPENDENT TERRITOR LES CITIZEN, BRITISH NATIONALITY SELECTION SCHEME, ENTRY TO UK, AS WELL AS BIRTHS, DEATHS AND MARRIAGE REGISTRATION.
THE
THE SYSTEM CAN ALSO RESPOND TO REQUESTS FOR INFORMATION MADE TO BRITISH NATIONAL (OVERSEAS) PASSPORT ENQUIRY HOTLINE 824 1717 (CHINESE) AND 824 1177 (ENGLISH).
AT PRESENT, THE INFORMATION OFFICE OFFERS TELEPHONE ENQUIRY SERVICE ON ITS HOTLINE 824 6111. EACH DAY ABOUT 5,000 CALLS ARE RECEIVED WHICH ARE ANSWERED IN CHRONOLOGICAL ORDER.
LEAFLETS ABOUT THE NEW SYSTEM WILL BE AVAILABLE AT THE INFORMATION OFFICE ON THE SECOND FLOOR OF THE IMMIGRATION HEADQUARTERS FROM OCTOBER 4.
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BANK LICENCE GRANTED TO GUNMA BANK
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A GOVERNMENT SPOKESMAN SAID TODAY (THURSDAY) THAT THE GUNMA BANK LTD (GUNMA) HAD BEEN GRANTED A BANKING LICENCE ΤΟ CONDUCT
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BUSINESS IN HONG KONG.
GUNMA IS THE 32ND LARGEST BANK IN JAPAN, AND RANKS 138TH IN THE WORLD IN TERMS OF CAPITAL.
/PRIOR TO