1

THURSDAY, APRIL 15, 1993

POLICE LICENSING OFFICE PLEDGES BETTER SERVICE

56

MEMBERS OF THE PUBLIC ARE PROMISED YET ANOTHER AREA Off EFFECTIVE AND COURTEOUS SERVICE BY THE POLICE IN A LATEST ROUND OF PERFORMANCE PLEDGE BY THE FORCE WHICH COVERS THE LICENSING OFFICE.

THE LICENSING OFFICE, DEALING WITH APPLICATIONS FOR A WIDE RANGE OF LAW AND ORDER-RELATED LICENCES AND PERMITS, IS ONE OF THE FRONTLINE UNITS WHICH IS FREQUENTED BY THE PUBLIC CONCERNED THE CONTEXT OF DAILY LIFE.

THE TYPES OF LICENCES HANDLED BY THE OFFICE RANGE APPLICATIONS FOR LICENCES FOR PUBLIC PROCESSION, PUBLIC MEETINGS, OF LOUDSPEAKER IN LION/DRAGON/UNICORN DANCE PERMITS.

PUBLIC

PLACES

TO

APPLICATIONS

IN

FROM

USE

FOR

THE PERFORMANCE TARGETS UNDER THIS PLEDGE ARE EXPRESSED IN TERMS OF THE TIME REQUIRED TO PROCESS THESE APPLICATIONS, WHICH, AS A POLICE SPOKESMAN SAID, IS, HOWEVER, VERY MUCH DEPENDENT ON THE QUALITY OF INFORMATION PROVIDED BY THE APPLICANT.

HE POINTED OUT THAT IF INSUFFICIENT INFORMATION WAS SUPPLIED THIS WOULD AFFECT THE TIME REQUIRED TO PROCESS THE APPLICATION,

IN RECENT YEARS, THE OFFICE SAW A CONSIDERABLE GROWTH WORKLOAD IN PARTICULAR IN HANDLING APPLICATIONS FOR PROCESSIONS, PUBLIC MEETINGS AND THE STAGING OF LION DANCES.

LAST YEAR ALONE, THE OFFICE HANDLED 2,000 CASES OF

NATURE.

IN

ITS PUBLIC

SIMILAR

TO TIE IN WITH THIS PERFORMANCE PLEDGE, A TOTAL OF 500,000 COPIES OF A LEAFLET IN BOTH ENGLISH AND CHINESE HAVE BEEN PREPARED TO ENABLE MEMBERS OF THE PUBLIC то KNOW WHAT TYPES OF SERVICES ARE AVAILABLE, THEIR ANTICIPATED SERVICE ENVIRONMENT AND THE PROPER CHANNELS TO WHICH COMPLAINTS CAN BE DIRECTED IN CASE OF THE STANDARD OF THESE SERVICES NOT MET.

"COMMENTS AND SUGGESTIONS ARE WELCOME FROM THE PUBLIC AS To THE WAY IN WHICH THESE SERVICES ARE DELIVERED AND HOW THEY CAN ВЕ FURTHER IMPROVED, THE SPOKESMAN ADDED.

11

COPIES OF THE LEAFLET CAN BE OBTAINED FROM TODAY AT THE POLICE LICENSING OFFICE (ROYAL HONG KONG POLICE FORCE HEADQUARTERS, ARSENAL STREET, WAN CHAI), ANY POLICE STATION OR DISTRICT OFFICE.

IN ANNOUNCING THE RELATED ARRANGEMENTS AT A PRESS CONFERENCE TODAY, A POLICE SPOKESMAN NOTED THAT THE PLEDGE BY THE POLICE WAS IN LINE WITH A GOVERNMENT SCHEME LAUNCHED IN OCTOBER LAST YEAR WITH A VIEW TO UPGRADING THE ADMINISTRATION'S SERVICE TO THE COMMUNITY.

"THE OBJECTIVE OF OUR PLEDGE IS то IMPROVE THE SERVICES DELIVERED TO THE PUBLIC BY ENHANCING OPENNESS AND ACCOUNTABILITY AS WELL AS BY DEVELOPING A CLIENT-BASED CULTURE IN THE PUBLIC SECTOR, HE STRESSED.

"

"THROUGHOUT ITS

Share This Page