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SATURDAY, JUNE 20, 1992
TRANSPORT COMPLAINTS TOTALLED 2,005 IN 1ST QUARTER 1992
DURING THE FIRST QUARTER OF 1992 COVERING THE PERIOD FROM JANUARY 1 TO MARCH 31 1992, THE TRANSPORT COMPLAINTS UNIT (TCU) OF THE TRANSPORT ADVISORY COMMITTEE RECEIVED A TOTAL OF 2,005 COMPLAINTS, A DROP OF 6% COMPARED WITH 2,128 COMPLAINTS RECEIVED IN THE PREVIOUS QUARTER.
A TCU SPOKESMAN SAID TODAY (SATURDAY) A SLIGHT DROP NUMBER OF COMPLAINT CASES WAS RECORDED ON SOME FRONTS.
IN THE
THESE INCLUDED THE ADEQUACY AND STANDARD OF KMB BUS SERVICES, FERRY SERVICES, TRAFFIC MANAGEMENT MEASURES AND ROAD MAINTENANCE.
THE SPOKESMAN SAID A TOTAL OF 152 COMPLAINTS ON THE INADEQUACY OF FRANCHISED BUS SERVICES WERE RECEIVED DURING THE PERIOD, REPRESENTING A DROP OF 14 CASES OR 8% OVER THE PREVIOUS QUARTER.
ON THE STANDARD OF FRANCHISED BUS SERVICE, THE SPOKESMAN SAID. A TOTAL OF 302 COMPLAINTS WERE RECEIVED, REPRESENTING A DECREASE OF 9% COMPARED WITH 331 IN THE PREVIOUS QUARTER.
THESE COMPLAINTS WERE INDIVIDUALLY TAKEN UP WITH THE BUS
COMPANIES CONCERNED.
DURING THE PERIOD, THE NUMBER OF COMPLAINTS AGAINST THE FERRY SERVICES ALSO DECREASED FROM 14 TO FIVE.
MEASURES 16 X.
THE SPOKESMAN SAID COMPLAINTS ABOUT TRAFFIC MANAGEMENT DROPPED FROM 183 CASES TO 153, REPRESENTING A DECREASE OF
THE MAJOR AREAS OF CONCERN INCLUDED PHASING OF TRAFFIC LIGHTS, TRAFFIC LANE ARRANGEMENT, AND ADDITION OF TRAFFIC SIGNS AND AIDS AT VARIOUS LOCATIONS THROUGHOUT THE TERRITORY.
DROP PREVIOUS
THERE WERE 79 COMPLAINTS CONCERNING ROAD MAINTENANCE, A OF 50 CASES OR 39% WHEN COMPARED WITH 129 COMPLAINTS IN THE QUARTER.
THE MAJOR COMPLAINTS WERE DEFECTIVE ROAD SURFACES, TRAFFIC LIGHTS AND DAMAGED TRAFFIC SIGNS OR AIDS.
FAULTY
"TRAFFIC ENFORCEMENT CASES STAND AT 308, A DROP OF 114 CASES OR 27 % COMPARED WITH FIGURES FOR THE PREVIOUS QUARTER.
"THESE ARE RELATED MAINLY TO ILLEGAL PARKING AND MOTORISTS FAILING TO COMPLY WITH TRAFFIC REGULATIONS," THE SPOKESMAN SAID.
ON THE OTHER HAND, THE SPOKESMAN POINTED OUT THAT DURING PERIOD,
A 36 % INCREASE IN COMPLAINTS AGAINST TAXI SERVICES RECORDED, RISING FROM 487 CASES TO 663 CASES,
THE WERB
/"OF THESE