THURSDAY, DECEMBER 19, 1991
HAVE "THESE ATTRIBUTES
ΤΟ BE INCULCATED BEFORE A LEARNER
AND CAR,
REINFORCED REPEATEDLY DRIVER HANDLES THE
THROUGH PUBLICITY PROGRAMMES AND REFRESHER TRAINING,'
FIRST
||
HE SAID.
KONG PEOPLE MADE TURNING TO TRANSPORTATION, MR SIU SAID HONG
OF THESE, 9.7 AN AVERAGE OF 11.1 MILLION PASSENGER-TRIPS EVERY DAY.
OR 87 PER CENT WERE MADE ON THE MILLION TRIPS
PUBLIC TRANSPORT NETWORK OF BUSES, TRAINS, TRAMS, FERRIES, MINIBUSES AND TAXIS.
"OUR TARGETS FOR PUBLIC TRANSPORT MUST BE TO BRING RELIABILITY,
WILL REMAIN THE LARGEST COMFORT AND SPEED TO THE BUS NETWORK WHICH PASSENGER CARRIER," HE SAID.
THE GOOD CUSTOMER RELATIONS IS VITAL TO
LAST
SUCCESSFUL OPERATION
MANY PUBLIC YEAR, OF ANY PUBLIC TRANSPORT COMPANY. OPERATORS HAVE BEEN ENCOURAGED TO SET UP AS MANY CHANNELS AS TO ENHANCE DIRECT COMMUNICATIONS WITH CUSTOMERS.
TRANSPORT POSSIBLE
"WE SHALL GO FURTHER NEXT YEAR. FIRST, WE SHALL WORK ON GETTING OF THE IMPORTANCE OF CUSTOMER RELATIONS ACCEPTED NOT ONLY BY MANAGERS
WITHIN THE ORGANISATION, AT PUBLIC TRANSPORT COMPANIES, BUT BY ALL EVERY LEVEL, BY STATION MASTERS, INSPECTORS, BUS CAPTAINS AND SO ON.
"SECOND, WE SHALL GO FORWARD, FROM CUSTOMER DIALOGUE,
SUGGESTIONS AND COMPLAINTS TO ACTIVE ENCOURAGEMENT. AT THE SAME A PUBLIC TRANSPORT COMPANY MUST ESTABLISH A SYSTEM EMPLOYEE WHO PROVIDES GOOD SERVICE TO HIS CUSTOMERS.
TIME,
WHICH REWARDS AN
HE SAID.
++
AMBASSADORS" MR SIU SAID AN EXPERIMENTAL CORPS OF "KMB SERVICE
ON A DISTRICT NETWORK WILL BE FORMED BY KOWLOON MOTOR BUS COMPANY.
INDIVIDUAL BUS BASIS, THE AMBASSADORS WILL ASSESS THE PERFORMANCE OF
FOR
A SELECTING
NUMBER WHO CAPTAINS AND STATION MASTERS
WILL BE REWARDED BY THE BUS COMPANY AND THE DEPARTMENT.
THE DEPARTMENT INTENDED TO INCULCATE AND REINFORCE THE OF "CUSTOMERS ALWAYS COME FIRST" WHICH IS FUNDAMENTAL TO THE OF ANY PUBLIC TRANSPORT OPERATOR.
CONCEPT SUCCESS
TENDERS INVITED FOR DEVELOPMENT AND MANAGEMENT OF LANDFILL
THE ENVIRONMENTAL
FOR
THE
PROTECTION DEVELOPMENT AND
(EPD) IS INVITING OF THE
NEW WEST THE FIRST OF THE THREE
DEPARTMENT
TENDERS
MANAGEMENT TERRITORIES (WENT) LANDFILL, WHICH WILL BE STRATEGIC LANDFILLS TO BE COMMISSIONED IN HONG KONG.
TENDER
TO THE PRE-QUALIFIED
JOINT VENTURES
DOCUMENTS HAVE BEEN 19SUED TENDERERS FOR THE PROJECT.
ARE INTERNATIONALLY THESE COMPANIES RECOGNISED WASTE MANAGEMENT CONTRACTORS, CONSORTIA OR WHICH WERE PRE-QUALIFIED IN SEPTEMBER THIS YEAR TO TENDER FOR ALL THREE STRATEGIC LANDFILLS.
THE
/WENT LANDFILL