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SATURDAI, MARCH 19, 1988
REGARDING GREEN MINIBUS
MINIBUSES NOT
ADHERING ΤΟ MISCONDUCT BY DRIVERS.
SERVICES, THE MAIN COMPLAINTS WERE APPROVED
OR SCHEDULE
ROUTING,
AND
THE
SERVICE RECEIVED BY THE TCU IN COMPLAINTS ABOUT TAXI
CASES RECORDED IN THE QUARTER TOTALLED 287 CASES COMPARED WITH 392 PREVIOUS QUARTER, A DECLINE OF 37 PER CENT.
AS IN THE PREVIOUS QUARTER, MOST OF THE COMPLAINTS SERVICE CONCERNED MALPRACTICES AND MISCONDUCT BY DRIVERS.
ABOUT TAXI
PASSENGERS,
TO DESTINATIONS
THESE INCLUDED DRIVERS REFUSING HIRE OR SOLICITING NOT TAKING THE MOST DIRECT ROUTING, FAILING TO DRIVE AND OVERCHARGING.
BY THE COMPLAINTS CONCERNING ROUTES OPERATED YAUMATI FERRY COMPANY TOTALLED 22 CASES IN THE QUARTER THERE WAS ONE COMPLAINT AGAINST THE STAR FERRY COMPANY.
HONG KONG AND UNDER REVIEW.
THE MAIN
AREAS
OF
COMPLAINT
WERE
CONDUCT OF STAFF, AND PASSENGER FACILITIES.
COMPLAINTS
ABOUT
ROAD
CONGESTION
REGULARITY
OF
SERVICE,
TOTALLED 376 CASES, 151 CASES IN
DISTRIBUTED AS FOLLOWS: 102 CASES ON HONG KONG ISLAND, KOWLOON, 80 CASES IN THE NEW TERRITORIES AND 42 CASES IN TUNNEL AREAS.
FACTORS WHICH WERE ATTRIBUTABLE
TO ROAD CONGESTION INCLUDED AT ACTIVITIES
KERBSIDE, TRAFFIC ENGINEERING LOADING AND UNLOADING MATTERS, INADEQUATE ROAD CAPACITY AND ROAD WORKS.
OF ALL CASES CONCERNING VEHICLE OBSTRUCTION CAUSING CONGESTION, (33 PER CENT) WERE DIRECTED AT 24 CASES (29 PER CENT) AND 27 CASES LORRIES AND PUBLIC LIGHT BUSES RESPECTIVELY.
LANE
ARRANGEMENT
CONCERN
AT
FROM 87 COMPLAINTS ABOUT TRAFFIC MANAGEMENT MEASURES DECLINED
PHASING LIGHT TO 86. THE MAJOR AREAS OF
THROUGHOUT TRAFFIC TERRITORY.
WERE TRAFFIC VARIOUS LOCATIONS
AND
THE
COMPLAINTS
CONCERNING
THE
MAINTENANCE OF
ROADS
AND
ROAD
THIS
FITTINGS DECREASED FROM 176 CASES IN THE PREVIOUS QUARTER TO 166 QUARTER.
WERE COMPLAINT
DEFECTIVE ROAD SURFACES, THE MAJOR AREAS OF MALFUNCTIONING TRAFFIC LIGHTS AND DAMAGED TRAFFIC SIGNS/AIDS.
TRAFFIC ENFORCEMENT CASES DROPPED FROM THE
250 CASES TO 213 CASES THIS REQUESTS FOR ENFORCEMENT ACTION VEHICLES AND OTHER TRAFFIC OFFENCES.
QUARTER. THEY
WERE AGAINST ILLEGAL
PREVIOUS QUARTER'S MAINLY RELATED TO PARKING, ABANDONED
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