WEDNESDAY, AUGUST 22, 154
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5.5 MILLION ENQUIRIES IN SIX MONTHS
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ABOUT 5.5 MILLION ENQUIRIES AND CASES WERE HANDLED AT THE 63 PUBLIC ENQUIRY SERVICE CENTRES OF THE CITY AND NEW TERRITORIES ADMINISTRATION DURING THE FIRST-HALF OF THE CALENDAR YEAR.
A CNTA SPOKESMAN SAID THIS REPRESENTED AN INCREASE OF MORE THAN 15 PER CENT OVER THE SAME PERIOD LAST YEAR.
OF THE 2 267 000 ENQUIRIES, HE SAID THE MOST POPULAR SUBJECTS INCLUDED TELEPHONE NUMBERS, LOCATIONS AND OPENING HOURS OF GOVERNMENT OFFICES, JOB VACANCIES, APPLICATIONS FOR HOUSING AND MATTERS RELATING TO PROPERTY RATES.
+ALSO, SOME 3 231 000 GOVERNMENT FORMS AND INFORMATION LEAFLETS WERE DISTRIBUTED DURING THE PERIOD. THE MOST POPULAR · ONES WERE APPLICATION FORMS FOR GOVERNMENT JOB VACANCIES, EVENING COURSES AND PROGRAMMES, HOME OWNERSHIP SCHEME FLATS AND SPONSOR FORMS FOR WALK FOR A MILLION.
+ IN ADDITION, MORE THAN 94 PER CENT OF THE 197 000 CASES HANDLED WERE REQUESTS FOR STATUTORY DECLARATION SERVICE -- MAINLY FOR DECLARATION OF TRUE COPIES AND MATTERS CONCERNING APPLICATIONS FOR SCHOLARSHIPS, GRANTS AND EXAMINATIONS APPLICATIONS FOR PUBLIC HOUSING, ALLOWANCES, COMPENSATION AND RELIEF, HE SAID.
UNDER THE +FREE LEGAL ADVICE SCHEME ADMINISTERED BY THE HONG KONG LAW SOCIETY, 1 558 CASES WERE DEALT WITH DURING THE PERIOD BY THE SOCIETY'S SOLICITORS IN EIGHT DISTRICT OFFICES IN WAN CHAI, EASTERN; YAU MA TEI, MONG KOK, WONG TAI SIN, KWUN TONI, TSUEN WAN AND SHA TIN.
THE +RENT OFFICER SCHEME+ IS ANOTHER SERVICE WHICH AIMED A ASSISTING LANDLORDS, TENANTS AND SUB-TENANTS WISHING TO DISCUSS THE IR TENANCY PROBLEMS.
DURING THE HALF YEAR, 6 774 CALLERS MADE USE OF THIS SERVICE AND DISCUSSED THE IR PROBLEMS WITH RENT OFFICERS AT THE 10 URDAN DISTRICT OFFICES AND THE OFFICES IN TSUEN WAN AND KWAI CHUNG.
THE SPOKESMAN SAID THAT THE 63 PUBLIC ENQUIRY SERVICE CENTRES, LOCATED THROUGHOUT THE TERRITORY AT DISTRICT OFFICES AND THEI× BRANCH OFF ICES, ALSO PROVIDED OTHER SERVICES.
+THESE INCLUDE ADVISING AND OFFERING INFORMATION ON SERVICES PROVIDED BY ALL GOVERNMENT DEPARTMENTS, HELPING TO SOLVE PERSONAL PROBLEMS, DEALING WITH COMPLAINTS AND ARRANGING REFERRALS WHERE THE PROBLEM IS DIFFICULT AND COMPLEX AND REQUIRES ADVICE FRC" AN EXPERT.
+MEMBERS OF THE PUBLIC MAY ALSO APPROACH THE PUBLIC ENQUI SERVICE CENTRE IN THE CNTA HEADQUARTERS AT WORLD SHIPPING CE 7 CANTON ROAD, 13TH FLOOR. THIS CENTRE OPERATES A 24-HOU HOTLINE
DURING TYPHODAS, TELEPHONE NUMBER 3-692255
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