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FRIDAY, NOVEMBER 7, 1980
+THESE ITEMS FORM PART OF A TWO-YEAR DEVELOPMENT PROGRAMME BEING IMPLEMENTED BY THE DEPARTMENT TO FURTHER IMPROVE SERVICES TO ITS 950 000 REGISTERED CONSUMERS, HE SAID.
THE NEW ENQUIRY CENTRE WILL BE EQUIPPED WITH COMPUTER VISUAL DISPLAY UNITS AND FACILITIES TO GIVE QUICK REPLIES TO WATER ACCOUNT ENQUIRIES.
THE NEW CENTRE WILL SUPPLEMENT THE SERVICE NOW OFFERED BY THE ONE AT LEIGHTON CENTRE ALREADY EQUIPPED WITH COMPUTER FACILITIES.
THIS CENTRE WITH THE TELEPHONE HOTLINE 5-7900222, HANDLED 153 932 CASES DURING THE 12-MONTH PERIOD ENDED LAST MONTH.
THERE WERE ENQUIRIES ON HIGH CONSUMPTION, CHANGE OF CONSUMERSHIP AND MAILING ADDRESS, REQUESTS FOR DUPLICATE WATER ACCOUNT, DISCONNECTION OF WATER SUPPLY AND WATER DEPOSIT.
MR TUCKER SAID THE DEPARTMENT WAS CONTINUOUSLY MONITORING THE SERVICES OFFERED BY THIS CENTRE WITH A VIEW TO PROVIDING SUCH ADDITIONAL SERVICES AS ARE NECESSARY.
A FEASIBILITY STUDY ON FURTHER EXTENDING THE SERVICE TO STRATEGIC LOCATIONS ALL OVER HONG KONG IS BEING CARRIED OUT.
THE DIRECTOR SPENT THE WHOLE AFTERNOON TODAY AT THE CONSUMER ENQUIRY CENTRE AND THE ACCOUNTS DIVISION AT LEIGHTON CENTRE.
HE TOOK THE OPPORTUNITY TO TALK TO CONSUMERS ABOUT THE IR PROBLEMS.
HE WAS ACCOMPANIED ON THE VISIT BY THE NEWLY-APPOINTED BUSINESS MANAGER OF THE WATER SUPPLIES DEPARTMENT MR TOM MCDONOUGH.
GRADUATE FIREMEN TOLD THEY HAVE DEMANDING JOB ****
THE COMMANDER BRITISH FORCES, MAJOR-GENERAL JOHN CHAPPLE TODAY TOLD A GROUP OF GRADUATES OF THE FIRE SERVICES TRAINING SCHOOL THAT THEY WILL SOON LEARN THAT HONG KONG IS THE MOST DEMANDING ENVIRONMENT IN THE WORLD.
THE GENERAL TOOK THE SALUTE AND ADDRESSED THE PASS ING-OUT PARADE OF 19 PROBATIONARY STATION OFFICERS, 71 FIREMEN AND 47 AMBULANCEMEN IN THE SCHOOL'S PARADE GROUND IN PAT HEUNG, NEW TERRITORIES.
HE SAID THE STANDARDS OF SMARTNESS AND DISCIPLINE DEMONSTRATED BY THE GRADUATES WERE THE TWO ESSENTIAL QUALITIES FOR THE CAREERS THEY HAD CHOSEN.
+THE OTHERS ARE COURAGE AND DESIRE TO SERVE YOUR COMMUNITY - HONG KONG, HE SAID.
/AVE ALL
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