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Tuesday, October 31, 1972
FINDINGS OF POST OFFICE PUBLIC OPINION SURVEY
A large segment of the business community of Hong Kong finds
the existing postal service generally satisfactory and efficient.
This is revealed in the findings of a public opinion
survey conducted during July and August among the business sector by the
Post Office.
Out of about 2,000 commercial firms interviewed, over 67 per cent
considered the postal service they received satisfactory or better than
before; 27 per cent regarded it fair; 2 per cent were dissatisfied,
while the remaining 4 per cent offered no comment.
The establishments contacted ranged from banking to professional
organisations, representing a wide cross-section of the business community.
A spokesman for the Post Office described the survey as an attempt
to acquire a better insight into the needs of the commercial and business
sector. The results would also help in the future planning and development
of local postal services.
The survey stressed four aspects the importance of the postal
service; the attitude towards collection services and posting habits;
opinions about postal delivery; and the attitude towards counter services.
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Over one-third of the respondents considered the postal service
much better than that of five years ago; 37 per cent found it similar
while only 3 per cent thought it worse.
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