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Wednesday, June 7, 1972
However, he pointed out that additional staff was not felt to
be the full answer. A proposal to make use of computers on the lines employed
by the power companies is under consideration, he said, and when approved, it
will take two or three years to implement completely a new accounting
system,
Mr. Robson said that complaints to the Waterworks Office were
in general about the water bills issued, and had probably risen faster
than new accounts.
In the meantime, he said, the existing staff of the Waterworks
Office was doing all it could with its restricted facilities to provide
as good a service as it could to the public.
"By working overtime, the existing back-log of enquiries is
being reduced but until the additional staff and facilities I have referred
to are available, I am afraid that the service, which the public should
perhaps expect to receive, cannot be provided."
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