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Q.
You had seen the queues?
I had seen the queues
remember.
J
whether previous to that or not I cannot
6.
It was common knowledge in Hong Kong that the Immigration Office was
extremely busy?
A.
Yes
8.
A.
You knew that the purpose of the Immigration Ordinance was to control
immigration?
Yes.
• You did not I suppose take it for granted that permits were to be
issued as a matter of course where you simply paid your money and got
the permit?
A.
I did have that impression.
ها
!
If that were done there would not be any control of immigration?
A.
I am afraid I cannot say.
Chairman.
Mr. Forrest, I don't want to handicap you in any way, but we are
straying from the real purport of the letter. Mrs. Campbell's
charge is that having telephoned to you she was treated with abrupt
rudeness instead of with civility; and that is the beginning and
end of her case. Am I right, Mrs. Campbell?
Mrs. Campbell. Yes
that I was being
Mr. Forrest. I am working up to this point;
continually rung up by people who enquired about individual cases,
their houseboys, their amahs, gardeners and so on, and that in view
of the numbers that we were dealing with every day it was perfectly
impossible for the head of the department to remember individual
cases, or even to make on the spot, while a person was telephoning,
investigations into the individual's case; and that this should
have been understood.
Chairman:
That I apreciate, except for that last little bit. I would
remind you that Mrs. Campbell would not have made any complaint
had you said "I am extremely sorry I cannot deal with applications
over the telephone. It is quite impossible for me to deal with
applications in this way, but if you will write in or see Mr. So and