is also responsible for the general and financial control of all revenue services. It deals with personnel matters and provides general administration, secretarial, transport and other support services.
Revenue
11.96 The total revenue collected for fresh and salt water supplied to consumers amounted to $140 million and the number of meters installed rose from 485,000 to over 554,000. More than 61,000 enquiries and/or complaints relating to water charges were received during the year.
11.97 Water charges for Trade Supply were increased with effect from 1st April, 1972 from $3 to $4 per unit of 1,000 gallons.
Staff
STAFF, TRAINING AND WELFARE
11.98 Twenty-two members of the staff who had each served for more than 25 years retired during the year.
Training
11.99 Five apprentice engineers were undergoing training within the office under the Practical Training Scheme of the Institution of Civil Engineers. One Inspector (Instrumentation) underwent one year's training on attachment to water authorities and manufacturers in the United Kingdom.
11.100 The collection of material and information and the preparation of lecture notes and visual aids for future courses continued.
11.101 Eighteen courses on mainlaying practice were arranged for in-service foremen and artisans in the Distribution Division, and newly recruited foremen to the Supply and Distribution Divisions received an induction course. In-service training of technical staff, instrument mechanics and apprentices continued, in association with the Superintendent of Apprentices of the Electrical and Mechanical Office.
Welfare
11.102 Assistance was given to a number of officers on matters concerning loans, children's education, housing problems, etc., and visits to staff in hospital were made by the Welfare Officer.
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