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Public Order

non-governmental organisations and government departments. The CSD also organises a variety of publicity activities to appeal for public support for rehabilitated offenders.

Information Technology and Management Services

The CSD continues to enhance the quality and efficiency of prison management and offender rehabilitation services through appropriate use of new technologies.

Visiting Justices

Justices of the Peace visit each penal institution fortnightly or monthly, depending on the type of facility. The Justices of the Peace receive and investigate complaints from persons in custody, inspect their diets and examine the living and working conditions in the facilities.

Quality Assurance

To uphold and continuously improve the department's service standards, CSD initiates enhancements through regular inspections and management studies.

Complaints

The Complaints Investigation Unit handles and investigates complaints in relation to the department's work. All investigation reports are scrutinised by the CSD Complaints Committee. Offenders may also lodge complaints with any CSD senior officer or duty officer, or through other channels such as the visiting Justices of the Peace, the Ombudsman and Legislative Councillors.

Commissioner on Interception of Communications and Surveillance

The Interception of Communications and Surveillance Ordinance provides a statutory regime for the authorisation and regulation of interception of communications and covert surveillance conducted by law enforcement agencies (LEAs) to prevent or detect serious crime and protect public security. The Commissioner on Interception of Communications and Surveillance is an independent oversight authority, appointed by the Chief Executive on the recommendation of the Chief Justice. Mr Justice Darryl Gordon Saw, Judge of the Court of First Instance of the High Court, is the present commissioner.

The commissioner is assisted by a secretariat in performing his statutory duties, which include overseeing and conducting reviews of the compliance by LEAs and their officers with the ordinance's relevant requirements; carrying out examinations upon application from persons who suspect that they are subjects of interception or covert surveillance conducted by LEAs; giving notifications to those affected in cases of interception or covert surveillance without the authority of a prescribed authorisation; and making recommendations to the Secretary for Security on the code of practice issued under the ordinance and to the heads of LEAs to better carry out the objects of the ordinance and the provisions of the code of practice.

The commissioner submits annual reports to the Chief Executive with statistical information and the commissioner's assessment of the overall compliance with the ordinance's requirements during the year. The annual report for 2011 was submitted to the Chief Executive in June 2012 and tabled in the Legislative Council in November 2012.

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