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moved to Wang Chiu Road in Kowloon Bay. The construction work is expected to be completed in 2013.
Information and Communication Technology
The Central Command System (CCS) of the Versatile Maritime Policing Response Project won three Hong Kong Information and Communication Technology Awards in 2011, namely 'Award of the Year', 'Best Public Service Application Grand Award' and 'Best Public Service Application (Transformation) Gold Award'. The CCS is a new integrated command and control system for the Marine Region, placing it at the forefront of maritime policing through advanced information and communication technology applications, and thereby providing better services to the public.
Training
In April, the Police College's Management Learning Division was awarded the ISO 9001:2008 Certification, the college's third ISO certificate to date.
In October, the Hong Kong Police Force co-hosted the '6th Symposium on Police Studies of the Strait cum Hong Kong and Macao'. The meeting was held to discuss ways of combating cross-boundary crimes. Over 170 delegates, scholars and observers from four jurisdictions attended the event, entitled 'Cross Boundary Economic Crime Prevention and Police Co-operation'.
Occupational Safety and Health
A total of 222 risk assessors were trained in 2011 to assist the Police Force's risk managers in identifying health risks faced by members of the Police Force in the course of their work.
Service Quality
The Service Quality Wing continued to serve as a facilitator for the Police Force's strategic planning, and assisted its management in formulating the 'Strategic Action Plan 2012-2014', scheduled to be published in January 2012. The plan identifies the improvements the Police Force is seeking to achieve based on identified future challenges and details how to tackle them.
Since 1997, the Police Force had also been launching a series of workshops entitled 'Living-the-Values' to enhance its officers' understanding and acceptance of Police Force values. Another series of such workshops which carry the theme 'Professionalism in the Changing World', is being held and will continue until 2012.
In 2011, the Police Force won six awards, presented under the Civil Service Outstanding Service Award Scheme which encourages civil servants to strive for continuous improvement in providing quality service to the public.
Complaints and Internal Investigations
The Complaints and Internal Investigations Branch comprises the Complaints Against Police Office (CAPO) and the Internal Investigations Office (IIO).
Under the statutory two-tier complaints handling system, CAPO handles all complaints lodged by the public against members of the Police Force and renders