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COMMUNICATIONS, THE MEDIA AND INFORMATION TECHNOLOGY

APPC, the meetings of the UPU Advanced Electronic Services Group and the UPU Terminal Dues Action Group and the UPU and APPU workshops.

Gold Level Certification for EMS Performance

Hongkong Post achieved Gold Level Certification among over 100 postal administrations for outstanding Express Mail Service (EMS) performance during 2002. This represents a major step forward in its continuing efforts to strive for excellence in EMS performance, after achieving Silver Level Certification in both 2000 and 2001. This award for EMS (known as Speedpost in Hong Kong) was based on the UPU EMSC's Audit and Measurement Programme conducted by an independent consultant in areas including delivery performance and timely provision of tracking data.

Cooperation with Overseas Postal Administrations

By collaborating with overseas postal administrations, Hongkong Post is able to streamline business and personal communications. In May, the reciprocal postal remittance service was expanded from the existing postal administrations (the Mainland, the Philippines and Canada) to include Japan Post. In addition, under the International Fulfilment Service for Australian Natural Products launched in July, Hongkong Post and Australia Post teamed up with Western Australian merchants to arrange the posting, customs clearance and delivery, via Speedpost, to the recipient's door of a wide range of exclusive products from Western Australia including natural pollen, avocado oil, medicated honey, sandalwood oil, wildflowers and premium boutique wines.

Home Pages

Communications and Technology Branch: http://www.info.gov.hk/citb/ctb Information Services Department: http://www.isd.gov.hk

Hongkong Post: http://www.hongkongpost.com

E-government in Hong Kong: http://www.egov.gov.hk

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