PUBLICATIONS, BROADCASTING AND FILMS
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Although in its everyday work the department is primarily con- cerned with publicizing the affairs of Hong Kong, everything possible is done to promote knowledge of the United Kingdom and Commonwealth, and maximum use is made of material supplied by the Central Office of Information, London, for this purpose. The department's film library for example, which is largely stocked by the Central Office of Information, issued 3,090 films during the year for exhibition by clubs, schools and other institutions, and a weekly news magazine was supplied to Rediffusion's Hong Kong television circuit.
PUBLIC ENQUIRY SERVICE
The Public Enquiry Service, established on an experimental basis under the general guidance of the Secretary for Chinese Affairs in 1960, became an independent department in January. Its primary function is to assist members of the public in their dealings with Government and each month now it deals with more than 12,000 people at two enquiry centres in Hong Kong and Kowloon. In its work and organization the Public Enquiry Service is somewhat similar to citizens' advice bureaux in other parts of the world and the emphasis is placed on giving a sympathetic hearing coupled with helpful advice and practical assistance. There is a specially trained staff, each member of which speaks English, Cantonese and a number of other Chinese dialects. Results show that the service constitutes a valuable instrument for improving Government's 'relations with the public.
BROADCASTING AND TELEVISION
There are three separate organizations providing public broad- casting services in Hong Kong. The Government station, Radio Hong Kong, is non-commercial and provides English and Chinese language services. Each is on the air 17 hours a day. Commercial Radio, which derives all its revenue from the sale of broadcasting time for advertising, also maintains two daily 17-hour programmes in English and Cantonese. Rediffusion (Hong Kong) Ltd operates a wired broadcasting service throughout the Colony and runs three programmes one in English and two in Chinese-for the same