ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT (CONTINUED)
3.
HUMAN CAPITAL - OUR GREATEST ASSET (Continued)
b.
Staff Development and Training
Understanding that a team of professional and capable staff are pivotal to the long term prosperity of the Group, Hong Kong Ferry Group attempts to empower its staff through training and development. In 2015, about 7,300 training hours were provided to employees.
Strategic training plans are devised at the beginning of each year to identify the training needs of different operations. Training courses are tailored to employees of different levels and job functions. The Senior Management of the Group are provided with training on strategic management and corporate governance, whilst technical courses in relation to mechanical and electrical, marine, buildings and construction, etc. are provided for respective technical managers and engineers. Frontline staff at the Travel Operation are trained in customer services skills and related insurance knowledge. Advocating life-long learning and continual personal development for employees, Hong Kong Ferry Group has also set aside a separate budget to provide sponsorship to staff members who wish to advance their job-related knowledge and skills by taking professionally accredited courses.
Case Sharing: Hong Kong Ferry Innovation Talent Competition 2014/2015
Here at Hong Kong Ferry, innovation and forward thinking are highly valued. Employees are encouraged to voice suggestions to help streamline company systems and revamp existing procedures. This year Hong Kong Ferry staged the Innovation Talent Awards for the first time, with support from Dr. Victor Lo and experts from the Institute of Systematic Innovation, Hong Kong (ISI), bringing together ten staff members from different business units in an attempt to foster a positive learning culture at the company.
Participants attended a series of Innovative Quality Improvement workshops, external quality-related events, site visits and insights sharing sessions with representatives from ISI. After eight months of hard work, the contestants made their final presentation on their innovative ideas. The team from the accounts department and Harbour Cruise Bauhinia won the competition with their suggestion of how to broaden the client base for Harbour Cruise - Bauhinia. The winning team was treated to a helicopter ride as a reward for their hard work.
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香港創新學會
is
of Systematic Innovation. Hong Kong
Hong Kong Ferry (Holdings) Company Limited Annual Report 2015
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