REPORT OF THE DIRECTORS (CONTINUED)
BUSINESS REVIEW (Continued)
Account of Key Relationships with Employees, Customers and Suppliers (Continued)
Customers
We strive to provide high quality and reliable services to our customers. The privacy of our clients' personal information is well protected through a privacy policy and dedicated data protection systems. Customer satisfaction surveys are conducted regularly to seek feedback from clients regarding our service quality, results of which are gathered and analysed to review the Group's performance. Any complaints from customers are handled and investigated in a thorough and efficient manner.
Suppliers
We are committed to forging collaborative partnerships with our suppliers and have a database of approved suppliers and vendors who are assessed on a regular basis.
Compliance Status with Relevant Laws and Regulations that have a Significant Impact on the Business
During the reporting year there were no cases of non- compliance with relevant standards, laws and regulations on the environment, occupational health and safety and data privacy in Hong Kong.
MAJOR CUSTOMERS AND SUPPLIERS
The information in respect of the Group's purchases attributable to the major suppliers during the year is as follows:
Percentage of the Group's total purchases
No analysis in respect of the Group's major customers is shown as the percentage of revenue attributable to the Group's five largest customers is less than 30%.
Apart from the foregoing, at no tirne during the year have the directors, their associates or any shareholder of the Company (which to the knowledge of the directors owns more than 5% of
the number of issued shares of the Company) had any interest in these major customers and suppliers.
SUBSIDIARIES
Details of the principal subsidiaries of the Company at 31 December 2015 are set out in note 13 to the financial
statements.
FINANCIAL STATEMENTS AND DIVIDENDS
The profit of the Group for the year ended 31 December 2015 and the financial position of the Group at that date are set out in the financial statements on pages 61 to 134.
An interim dividend of HK10 cents per share (2014: interim dividend of HK10 cents per share and first special dividend of HK90 cents per share) were paid on 25 September 2015. The Board of Directors now recommended the payment of a final dividend for the year ended 31 December 2015 of HK26 cents per share (2014: final and second special dividends of HK26 cents and HK30 cents per share respectively). Subject to shareholders' approval at the annual general meeting to be held on Monday, 23 May 2016 (the "2016 AGM"), the final dividend will be paid on or about Monday, 13 June 2016 to shareholders whose names appear on the register of members of the Company on Thursday, 2 June 2016.
CHARITABLE DONATIONS
Charitable donations made by the Group during the year amounted to HK$3,960 (2014: HK$6,626).
The largest supplier
Five largest suppliers in aggregate
Hong Kong Ferry (Holdings) Company Limited Annual Report 2015
16.1%
32.9%