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rejection will be fully explained, voluntary repatriation will be presented as the only reasonable choice open to rejected cases and full details of relevant procedures and guarantees will again be made available.
Subsequent individual case sessions will occur at a frequency of at least once per month.
Individuals will, however, be able to approach counsellors spontaneously at any time. This process will be facilitated by basing counsellors in camps.
All rejected cases will also attend group counselling sessions. Sessions will include clear indications from both UNHCR and consular officials of resettlement countries that the resettlement option is foreclosed. Extensive information on return, reception and reintegration of previous groups of voluntary repatriants will also be provided. Where possible, these sessions will include briefings by NGO and UNHCR personnel who have monitored prior returns. Maximum use will be made of materials (film, video, sound recordings, photographs etc.) produced during monitoring visits in Viet Nam. As in recent repatriations, international press coverage will be facilitated and encouraged. As in other instances, it could be envisaged that small representative groups of rejected cases would visit their country of origin with full guarantees and subsequently return to the country of first asylum to share their first-hand experience with the rest of the camp populations.
Information on conditions in country of origin may also be provided to rejected cases through visits by officials. Such sessions would include assurances concerning the waiver of penalties or disciminatory measures for those repat::iating as outlined in the Memorandum of Understanding signed between the Government of Viet Nam and UNHCR. In this connection, it is worth noting that, in recent returns, Viet Nam has scrupulously respected the provisions of the agreement, to which it has indicated its continued and unrestricted commitment.
Counselling sessions for rejected cases will also include information on the expanded Orderly Departure Programme. Applications to leave Viet Nam under that programme, to be validated upon return to Viet Nam, could be facilitated while the persons concerned are still in the country of first-asylum.
In order to provide this counselling service, UNHCR will enter into agreements with appropriate NGOs with related experience and with Vietnamese language capability. Where possible, existing resources will be used by transferring experienced resettlement counsellors into the voluntary repatriation programme. An input will also be sought from NGOs already active in Viet Nam and with extensive knowledge of conditions there.
14. Individual counsellors will be based in the camps where the caseload is accommodated so as to ensure permanent availability and build up a climate of trust. Each counselling team will be overseen by a supervisor with special responsibility for the programme. Intensive training will be provided to counsellors prior to commencement of the programme and on-going training