の
f.
2 -
To deter taxi drivers from overcharging or other
malpractice and to encourage complainants to come forward, a complaint hot line of the Transport Advisory Committee Transport Complaints Unit (TCU) is shown inside taxis.
Passengers who suspect that they have been overcharged can
contact the TCU through this hot line. When a person makes a complaint to the unit, the complainant will be asked whether
he or she is willing to be a court witness. If he or she is
willing, the Transport Complaint Unit will arrange the police
to contact him or her to make further enquiries. Το
inconvenience complainants as little as possible, every effort
is made by police to take statements at locations convenient
for exemple, to them, egr home, office or the nearest police station.
WP0326A