Î
11
At present, according to
to a survey conducted in March this
61.9
cent per
of arriving passengers
was cleared
year,
through immigration within 15 minutes, 28.2 per cent
within 16 to 30 minutes while 9.9 per cent waited for more
than 30 minutes. If I might add, for departures, the
times are rather better. And 90.3 per cent of passengers
are cleared within 15 minutes, 9.4 per cent within 16 to
30 minutes and only 0.3 per
only 0.3 per cent wait for longer than 30
minutes. Now we do not think this is good enough. We do
not think this is as it should be. And the plan which I
mentioned for additional counters, additional immigration
staff and the computerisation for Hong Kong identity cards
at the counter will, I hope, provide a better service.