210
Date:
28.11.86.
Time:
8.30
Reporter:
PMO
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MR CHAN:
1982, after 1982. Shall I repeat the question: would the Commissioner of Police accept that there was in fact a
reduction in the workload in Section D after 1982 ?
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C of P:
There was certainly a reduction in the workload
8 relating purely to the number of tickets, as the number of tickets
declined. That was always offset to a certain extent by the increase
in workload which was occasioned by the rising number of enquiries
and the number of reports which were generated by the computer which
then had to be serviced. I think overall it would be correct to
say there was a decline in the workload.
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MR CHAN:
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And (b) the reason for the delay in responding
to the reduced workload ?
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C of P: I think the reason for the delay in responding, the decline in the rate of tickets was identified but up until that
time tickets had consistently risen, the number of tickets and the
workload had consistently increased. The previous measures which
had been taken of raising the penalty for fixed penalty tickets,
had not produced a reduction in workload. This was the first time
that a reduction in fact resulted from an increase in penalties.
Previously prices had gone up and there hadn't been. So I think
it was a question of waiting to see a little what the effect of
the new measures would be, of waiting to see the effect of the transitional period of exchange from one computer system to another, and hoping to get an Organisation and Methods study which in this
very complicated area was felt to be the best way of determining 31 the staff load. One other point, of course, is during this
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time there were two new major changes to traffic legislation which
were due. One was the double penalty system in April and second was the new Road Traffic Ordinance Cap. 374 which took place in August. A hot line was set up within the Unit to deal with public enquiries on the new laws, in particular those parking laws, but
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