best approach may be to make it a condition of receiving

the grant that the recipients answer a questionnaire,

to be completed at different time stages, including

questions designed to elicit to what extent the grant

has changed the recipient's action.

There may also be

indirect ways of throwing light on the same question.

Have new employees been taken on? Would an analysis

of trends in some key

key accounting ratios be likely to

offer insights?

26

Efficiency indicators are generally ratios of some

aspect of output and some aspects of input. Ideally

they express the ratio of costs to benefits of each

objective, and they enable managers to compare the planned

ratio with the ratio which might be achievable by

alternative policies.

27 Underlying all

evaluation must

be a clear

understanding of the benchmark against which the outturn

is to be compared. The choice and definition of the

benchmark can itself often be difficult.

28

The

been

PREPARING THE EVALUATION PLAN

plans are usually those which have

best evaluation plans

discussed at different levels within the policy

line. Sometimes those down the line can suggest good

intermediate objectives which the manager further up

might not have seen. It is worth taking time to involve

as many people as possible.

11

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