UMELCO
15
Sir,
DRAFT SPEECH BY HON MRS SELINA CHOW, OBE, JP
LEGISLATIVE COUNCIL 23.4.86
Consumer Council Annual Report 1984-85
HRR 01/3
Sen vakuma ka
*KOLISTKY
- 6 MAY 1986
AB/5.
1984-85 will be remembered as the year of major changes in personnel in the Consumer Council. Following the change of chairmanship in October '84, the new Chief Executive, Mrs Pamela CHAN, reported to duty in May 1985. There were also changes in the membership of the Council as well personnel amongst the senior ranks of management.
All that, I am glad to report, is behind us, and we
entered 1985 with a determination to break new grounds
grounds while
preserving the strong foundations that past members and staff had worked extremely hard to build up.
Recognizing the changing face of Hong Kong through
services,
examined our
one.
public
we
districtization of government and other
own directions, if only to see whether our
previously established policy of building up a presence in the
districts is still
correct a
The figures spoke for
themselves. We received 9,669 complaints and 65,255 enquiries at
the 12 advice centres spread over the various districts. Our decision to regionalize such services is not only needed but also in great demand.
This is not to
say that effective consumer protection can be achieved simply by the organization of a public relations
structure with the consumers. It is fundamental that the cause
is supported by the whole community, by our legislature to
expedite laws when they are needed, by our media to pass on information quickly and effectively, be it names of fraudulent
traders or dangerous products, or materials of our
designed to benefit the average
campaigns
consumer, by trades and
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