CONFIDENTIAL
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(c)
Has it discharged them impartially ?
(a)
In discharging its duties, has it faithfully
followed the procedures presented in its
terms of reference ?
5.
Those questions to some extent overlap.
We approached them as follows:-
(a)
If the Assessment Office was to discharge
its duties "properly", it had not only to
perform them "accurately and impartially",
but also to carry them out with the maximum
efficiency on the basis of "faithfully"
applied procedures.
We needed to be satisfied,
therefore, that the Assessment Office had
made, and had operated, efficient arrangements
for handling
through the processes of
receipt, registration, translation, photocopying,
analysis, assessment and final disposal the
letters and submissions sent to it.
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(b) We considered that the "accuracy" of the
Assessment Office's work would need to be