CONFIDENTIAL

2

Chapter 4 - The External Factor: Public Accountability

Maximum Openness

Publicity by Government Departments

Departmental Complaints Systems

City District Officers

UELCO

Urban Council

Justices of the Peace

The I.C.A.C.

Legislative Council

Accountability to the Public

Chapter 5 - Attitudes

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4.1

4.2

- 4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11-4.12

4.13

4.14

Introduction

5.1

· 5.3

The Post-War Social Environment

5.4

Attitude of Government Officers Exposed to Corruption

5.5

507

The Breakdown of Accountability

5.8

The "Rotten Apples" Theory

-

5.9 5.10

Over-Reliance on Forms of Control

Determination on the Fart of Senior Officers

5.11 - 5.14

5.15

Maintaining Standards of Integrity

Sense of Responsibility and Service to the Community

5.16

5.17 - 5.18

Looking to the Future

5.19 - 5.21

Chapter 6 - Conclusions

Introduction

6.1

-6.2

The Structure for Accountability

6.3

6.6

Checklist for Supervisors

607

The Exercise of Control

6.8 -6.9

Departmental Internal Audit

6.10

Service-Wide Control

6.11

Hanagement Review

Monitoring of Folicy implementation

Discipline

Public Accountability

Lttitudes

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6.126.13

6.14

6.15 - 6.16

6.17 -6.18

6.196.28

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