Page
Para
18
2
31
3
3
f
Comments
It is not known where the figure of 25% came from.
The existing procedure for dealing with individual grievances is at Appendix III. There is also an understanding with the three main associations that their Chairmen may discuss informally individual grievances with SCS or his Deputies.
PART 3
37 6
It was made quite clear to Mr Quinlan that we do have regard for internal comparisons at all stages.