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all-year-round educational and recreational activities for youths in the district. It has recently registered as an independent association under the Society Ordinance and, with the appointment of a DRSO, it is hoped that the supporting services provided by the Office would be further
An assessment of the summer modified and perhaps substantially reduced.
programme for the current year is attached (App. XX) and a report on the way youths spend their leisure hours is at App. XXA.
Council for the Welfare of the Elderlies
25.
Complementary to the services provided by the YSC are the services offered by the Council for the Welfare of the Elderlies,
which was set up in January 1974 with one of its main targets as marshalling together all the resources within the district for the express purpose of providing services for the aged.
26.
However, keen as members of the Council are, the Council's activities are severely hampered by the lack of permanent premises where genuinely popular services such as TV watching and chess playing, could be provided. At present, with help from the Office, the "ouncil hopes to obtain the premises hopefully to be vacated by the Homantin Kaifong Association and from there, to carry out its ambitious programmes.
27.
Attempts have been made to obtain the vacant premises at No. 2, Stirling Road, for the activities of these two Councils, but, because the site is required for land sale, this has so far remained futile.
Services to Individuals
28.
This is mainly provided at the public enquiry counters of all three offices, The Homantin Sub-office, being relatively new, handles the minimum no. of cases and enquiries. For the year ending November 1975, the total no. of cases/enquiries handled by the Kowloon City Main Office was 28,567, that by Hunghom Sub-office was 24,467, while that of Homantin Sub-office was 4,924.
29.
The most common services provided are those of statutory declarations, form and pamphlet distribution while the most common types of enquiries have been on job opportunities, information
on Government or agency-sponsored activities and the most common enquiries are housing problems.
30.
Experience in this Office shows that the main setbacks to excellent services to individuals provided by public enquiry counters arise chiefly out of the mentality of counter-officers, some of whom are either unsuitable for counter work or tend to get fed up with countour duties after a span of time at the counter. This, of course, can be solved by staff rotation but due to the size of the Office and the limited amount of clerical staff available, it is not always practicable. Nonetheless, every possible effort is being put up to ensure satisfactory service at all the three public enquiry counters, which, to the average citizens, are the front-line as well as the show window of the City District Office Scheme.
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